We have taken the decision today to remove Skyphones from Sell My Old Mobile Phone.
Skyphones were offering very good prices for old phones (and had 25% of the top prices for mobile phones) but we were receiving too many complaints about their service, complaints like:
I've tried to contact the company via emails and phone, but no one has responded. I would avoid them, maybe they are in trouble.
Terrible company - they do not pay. Highly suspicious. Avoid at all costs.
I am contacting you regarding Skyphones Ltd, a company listed on your website. I sent my Nokia N86 MP to Skyphones on 04/01/11 by recorded delivery. I have received emails since confirming the phone has been received, it has past its testing stage and the payment is being processed. I have received no further communication despite emailing and calling almost every day. I have not received my payment. I am waiting until the end of the month to hear from Skyphones. If they do not contact me I am going to contact Trading Standards and report the phone as stolen to the police. As I was worried about the lack of communicatin, I Googled the company and found countless forums citing the same difficulties and poor customer service. Some people are still waiting for their payments. I personally feel you should remove this company from your website. Skyphones Ltd are untrustworthy and potentially illegal.
and
Skyphones is a scam. I sent my phone to them 3 months ago and have had no response from them after they told me the phone was worth less than I was first told. I have tried to phone them, e-mail, and have sent a recorded delivery letter but they have not responded to any form of contact. I have filed a complaint with the police to have a record of this and spoken to Trading Standards who have told me the company has most likely folded and moved on and there is nothing I am able to do about it. See this link for more info. http://www.techwatch.co.uk/2010/11/25/skyphones-org-customers-not-being-paid-losing-phones
You can get almost as good a price from other mobile phone recyclers, please feel free to comment below.
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1 comments (Post a Comment)
For mobile recycling comparison sites like this, the more recyclers you have listed the better the site looks, so well done for removing them even though you didn't have to.